What Do Organizational Ombuds Do? And Not Do?

Rowe, Mary; Hedeen, Timothy; Schneider, Jennifer; Escalante, Hector

What Do Organizational Ombuds Do? And Not Do?

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Rowe-et-al-2024_WP_OOs-Do-and-Dont-Do-12.24.pdf

Description

Working paper

Size

515.88 KB

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Adobe PDF

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86cc99fc83b2cbbba2fc9d67cba82dc5

Author(s)

Rowe, Mary

•

Hedeen, Timothy

•

Schneider, Jennifer

•

Escalante, Hector

Date Issued

December 2024

Publisher

MIT Sloan School of Management website

Citation

Mary Rowe, Timothy Hedeen, Jennifer Schneider, and Hector Escalante, "What Do Organizational Ombuds Do? And Not Do?" Working paper, December 2024.

Description

Note: This working paper is an updated version of a 2020 blog post with the same title that is also available on DSpace@ at MIT, at https://hdl.handle.net/1721.1/157465. This version draws on data from five biennial International Ombuds Association surveys, and the earlier version included data from only three such surveys.

Subjects

organizational ombuds, organizational ombuds' functions, conflict management, conflict management system

Persistent DSpace Link

https://hdl.handle.net/1721.1/159345