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Implications of on-line computer scheduling for the no show rate in hospital out-patient departments

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Author(s)
Rockart, John F.
•
Hofmann, Paul B.
Date Issued
1969
Publisher
[Cambridge, M.I.T.]
Series/Report no.
Working paper (Sloan School of Management) ; 401-69.
Subjects
Medical appointments and schedules.
Ambulatory medical care.
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