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The Non-Union Grievance Procedure at MIT: An Upward-Feedback Mediation Model

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Rowe_1980_Non-union-system.pdf

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Article
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Author(s)
Rowe, Mary P.
•
Williams, Clarence G.
Date Issued
1980
Publisher
MIT Sloan School of Management website
Citation
Mary P. Rowe and Clarence G. Williams, "The Non-Union Grievance Procedure at MIT: An Upward-Feedback Mediation Model," draft article (Cambridge, MA: Massachusetts Institute of Technology, November 1980).
Description
Note: This was one of the earliest articles about conflict management systems.
Subjects
grievance procedure, Massachusetts Institute of Technology, MIT, university grievance procedure, conflict management system
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