Build Relational Ecosystems to Coordinate Amidst Uncertainty
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2022_0501_RelationalEcosystems_SebastianGittell.pdf
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Author(s) •
Sebastian, Ina M.
Hoffer Gittell, Jody
Date Issued
May 19, 2022
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Sebastian, Ina M. and Jody Hoffer Gittell. “Build Relational Ecosystems to Coordinate Amidst Uncertainty.” MIT CISR Research Briefing Volume XXII, no. 5 (May 2022). https://dspace.mit.edu/handle/1721.1/174961.
Series/Report no.
MIT CISR Research Briefing, Vol. XXII, No. 5
Abstract
Increasingly, companies partner across industries and sectors in new ways to solve complex challenges with innovative digital solutions. But the leaders of such ecosystem collaborations face two coordination challenges: uncertainty and interdependence. In this research briefing, we describe three managerial levers that can help ecosystem leaders coordinate ecosystem collaborations effectively by strengthening relationships and communication. We then describe the industry collaboration to create the New Payments Platform (NPP) in Australia and illustrate each lever using examples from the case.
Subjects
Business Models
Ecosystems
Partnering
Innovation and Strategy
Terms of Use
CC BY-NC 4.0 (Attribution-NonCommercial 4.0 International)
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