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Analysis and Specification of Office Procedures

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MIT-LCS-TR-275.pdf

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Author(s)
Kunuin, Jay S.
Date Issued
February 1982
Series/Report no.
MIT-LCS-TR-275
Abstract
Conventional approaches to "office automation" focus on the lowest common denominator of office work: typing, filing, filling in forms, etc. As a consequence, the process of office systems analysis lacks tools and techniques that address the office in terms of business functions rather than as manipulation of paper artifacts.
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