Labor Support Survey Summary Report
Name
REP_RP960808Klein.pdf
Size
32.28 KB
Format
Adobe PDF
Checksum (MD5)
419f10261bc3612d667d5a5597d9b0cd
Author(s)
Klein, Dr. Janice
Date Issued
October 1996
Series/Report no.
The Lean Aircraft Initiative Report Series;RP96-08-08
Abstract
One of the main cost drivers in the defense aerospace industry is overhead personnel.
Traditionally, labor support ratios have been used as an efficiency measure and to control
overhead levels. More recently, several organizations have used labor support ratios as a basis
for outsourcing and/or downsizing decisions. As a result, the Factory Operations Focus Group
attempted to benchmark how member companies stand relative to one another on labor support
ratio. This report outlines the survey responses and analysis and summarizes the potential
factors influencing labor support ratios. It concludes with a cautionary note in how labor support
ratios are used. There are multiple factors which influence labor support ratios, including a
particular operation’s product-process mix and its manufacturing and workforce. Furthermore,
advances in information technology and the redesign of work have obscured the distinction
between touch and support jobs.
Subjects
defense aerospace industry
Factory Operations Focus Group
labor support ratios
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Attribution-NonCommercial-ShareAlike 3.0 United States
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