Case tools as organizational change: investigating incremental and radical changes in systems development
Name
MIT_CISR_WP_255_Case_Tools_as_Organizational_Change_Investigating_Incremental_and_Radical_Changes_in_Systems_Development_Orlikowski.pdf
Size
1.57 MB
Format
Adobe PDF
Checksum (MD5)
b4d7be124d3fd902516096d40558adc0
Author(s)
Orlikowski, Wanda
Date Issued
May 1, 1993
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Orlikowski, Wanda. “Case tools as organizational change: Investigating incremental and radical changes in systems development.” Working paper 255, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 1993. https://dspace.mit.edu/handle/1721.1/175293.
Series/Report no.
MIT Sloan School of Management Working Paper 3579-93
CISR Working Paper 255
Abstract
This paper presents the findings of an empirical study into two organizations' experiences with the adoption and use of CASE tools over time. Using a grounded theory research approach, the study characterizes the organizations' experiences in terms of processes of incremental or radical organizational change. These findings are used to develop a theoretical framework for conceptualizing the organizational issues around the adoption and use of these tools--issues that have been largely missing from contemporary discussions of CASE tools. The paper thus has important implications for research and practice. Specifically, the framework and findings suggest that in order to account for the experiences and outcomes associated with CASE tools, researchers should consider the social context of systems development, the intentions and actions of key players, and the implementation process followed by the organization. Similarly, the paper suggests that practitioners will be better able to manage their organizations' experiences with CASE tools, if they understand that such implementations involve a process of organizational change over time, and not merely the installation of a new technology.
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