United Technologies Corporation: Internal Audit Department (IAD) Case Study: A Case Study of the UTC ACE Operating System
Name
080811_Roth_InternalAuditDepartment.pdf
Size
532.43 KB
Format
Adobe PDF
Checksum (MD5)
1b6fd2c9f250b54098586e382b460339
Author(s)
Roth, George
Date Issued
August 11, 2008
Abstract
This study of United Technologies Corporation's Internal Audit Department (IAD) examines how stability and change are important factors in how this department functions and improves. IAD is a leader in the adoption of United Technologies Corporation's (UTC's) continuous improvement methods in non-production settings. IAD has achieved and maintained significant improvements in quality, on-time delivery, customer satisfaction, employee satisfaction, and productivity from 2001-2007.
Subjects
audit
manufacturing
lean production
Terms of Use
Attribution-NonCommercial-ShareAlike 3.0 United States
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