Managing a crisis : leadership and organizational elements essential for success
Name
973334450-MIT.pdf
Description
Full printable version
Size
9.44 MB
Format
Adobe PDF
Checksum (MD5)
43fd80de7a74d8d3bdc67065d270b0f3
Author(s)
Rowe, Andy (Andy Harold)
Advisor(s)
Peter Kurzina.
Alternative Title
Leadership and organizational elements essential for success
Date Issued
2016
Publisher
Massachusetts Institute of Technology
Abstract
Every organization will face a crisis at some point in its history. How well an organization handles the preparation, response and recovery from a crisis is highly dependent on the strength of its leadership and overall design. This thesis develops a framework of five leadership and seven organizational elements necessary for the evaluation of an organization's response during a crisis. Utilizing this framework, interviews were conducted with senior leaders of businesses that successfully navigated tremendous crisis situations. As a result of these interviews, I determined the leadership elements of a strong foundation of support, realistic analysis and a propensity to act had the greatest impact on the success or failure of a leader during a crisis. The organizational elements of leadership support, a strong shared vision, and the ability to think systemically were also determined essential to the effective handling of a crisis. Organizations should dedicate time and resources to cultivate the robust development of these elements as part of their crisis preparation.
Description
Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, School of Engineering, System Design and Management Program, Engineering and Management Program, 2016.
Cataloged from PDF version of thesis.
Includes bibliographical references (pages 89-91).
Subjects
Engineering and Management Program.
System Design and Management Program.
Engineering Systems Division.
MIT Department
Massachusetts Institute of Technology. Engineering and Management Program
System Design and Management Program.
Terms of Use
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