We are experiencing minor difficulties with our submission forms, which we are working to resolve. If you have any issues while submitting items, please contact us at dspace-lib@mit.edu.

Patterns of pleasure--the design and development of customer satisfaction

Thumbnail Image
Download
Name

31537548-MIT.pdf

Description
Full printable version
Size

7.84 MB

Format

Adobe PDF

Checksum (MD5)

5503c3a565dbcc828d6c1c4b378fbd35

Author(s)
Lamm, Douglas W. (Douglas William)
Advisor(s)
Drazen Prelec.
Date Issued
1994
Publisher
Massachusetts Institute of Technology
Description
Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1994.
Vita.
Includes bibliographical references (leaves [130-133]).
Subjects
Sloan School of Management
MIT Department
Sloan School of Management
Terms of Use
M.I.T. theses are protected by
copyright. They may be viewed from this source for any purpose, but
reproduction or distribution in any format is prohibited without written
permission. See provided URL for inquiries about permission.
Persistent DSpace Link
PrivacyPermissionsAccessibilityContact us
Notify us about copyright concerns.