Enacting New Ways of Organizing: Exploring the Activities and Consequences of Post-industrial Work
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Author(s) • •
Kellogg, Katherine C
Orlikowski, Wanda J.
Yates, Joanne
Date Issued
August 1, 2003
Series/Report no.
MIT Sloan School of Management Working Paper;4321-03
Abstract
Our empirical study of an interactive marketing company explores how post-industrial
work is constituted through the ongoing daily activities of organizational actors drawing
on diverse backgrounds to accomplish project-based work. These actors engage in
four types of work practices: negotiating agreements, concurrent designing and
building, coordinating across boundaries within the organization, and collaborating with
clients. As individuals interact across their occupational differences, new ways of
working are both enabled and constrained, resulting in intended and unintended
consequences for both individuals and organizations.
Subjects
Post-industrial Work
Project-based Work
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