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  5. Software Productivity: Potential, Actual, and Perceived

Software Productivity: Potential, Actual, and Perceived

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MIT_CISR_WP_179_Software_Productivity_Potential_Actual_and_Perceived_Abdel-Hamid_Madnick.pdf

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Author(s)
Abdel-Hamid, Tarek
•
Madnick, Stuart
Date Issued
September 1, 1988
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Abdel-Hamid, Tarek and Stuart Madnick. “Software Productivity: Potential, Actual, and Perceived.” Working paper 179, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 1988. https://dspace.mit.edu/handle/1721.1/175341.
Series/Report no.
MIT Sloan School of Management Working Paper 2075-88
CISR Working Paper 179
Abstract
In this paper we investigate the dynamics of software development productivity throughout the software development lifecycle. Our investigation discerns three "forms" of productivity, namely, potential, actual, and perceived. This conceptual dissection of productivity provides a useful lens to investigate two distinct sets of managerial concerns. The first involves losses in the efficiency of software production. Such losses are incurred as a result of faulty processes associated with motivation and communication problems leading to a gap between potential productivity and actual productivity. The second set of issues concerns losses in the effectiveness of managerial control. A major contributor to this is the discrepancy that arises (especially in the earlier stages of a software project) between what management perceives productivity to be and what it actually is.
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