The impact of self-serve applications on manufacturing performance
Name
1055210776-MIT.pdf
Description
Full printable version
Size
3.49 MB
Format
Adobe PDF
Checksum (MD5)
92f54a1ae4e602424333028aca00b371
Author(s)
Burke, Justin C
Advisor(s)
Michael Cusumano.
Date Issued
2018
Publisher
Massachusetts Institute of Technology
Abstract
This thesis examines the use and impact of self-serve applications in manufacturing environments, while providing a historical review of manufacturing management systems. A survey of Tulip Interfaces, Inc. customers was performed. This survey focuses on manufacturing challenges, how customers typically dealt with these challenges, the impact of the Tulip platform and future opportunities for customers. These surveys were conducted over the phone and in-person using open-ended questions. Tulip applications are found to increase operator performance and product quality, while improving organizational collaboration as inter-departmental teams implement new technology. Conversely, the perception of the greatest challenge to future adoption of new technologies (such as Tulip) is organizational resistance.
Description
Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, System Design and Management Program, 2018.
Cataloged from PDF version of thesis.
Includes bibliographical references (page 49).
Subjects
Engineering and Management Program.
Integrated Design and Management Program.
MIT Department
Massachusetts Institute of Technology. Engineering and Management Program
Massachusetts Institute of Technology. Integrated Design and Management Program.
Terms of Use
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