Exploring Smart Agents for the Interaction with Multimodal Mediated Environments
Name
mti-04-00027-v2.pdf
Size
4.63 MB
Format
Adobe PDF
Checksum (MD5)
2445eb64f8f60b0ca3a7a7159d95db07
Author(s)
Richer, Robert
Zhao, Nan
Eskofier, Bjoern M.
Paradiso, Joseph A
Date Issued
June 2020
Journal
Multimodal Technologies and Interaction
Publisher
Multidisciplinary Digital Publishing Institute
Citation
Richer, Robert et al. "Exploring Smart Agents for the Interaction with Multimodal Mediated Environments." Multimodal Technologies and Interaction 4, 2 (June 2020): 27 ©2020 Author(s)
Version
Final published version
Abstract
After conversational agents have been made available to the broader public, we speculate
that applying them as a mediator for adaptive environments reduces control complexity and increases
user experience by providing a more natural interaction. We implemented and tested four agents, each
of them differing in their system intelligence and input modality, as personal assistants for Mediated
Atmospheres, an adaptive smart office prototype. They were evaluated in a user study (N = 33) to
collect subjective and objective measures. Results showed that a smartphone application was the
most favorable system, followed by conversational text and voice agents that were perceived as being
more engaging and intelligent than a non-conversational voice agent. Significant differences were
observed between native and non-native speakers in both subjective and objective measures. Our
findings reveal the potential of conversational agents for the interaction with adaptive environments
to reduce work and information overload.
MIT Department
Massachusetts Institute of Technology. Responsive Environments Group
Terms of Use
Creative Commons Attribution
Persistent DSpace Link
DOI of Published Version
https://doi.org/10.3390/mti4020027
