Ombudsman Dilemmas: Confidentiality, Neutrality, Testifying, Record-Keeping

Rowe, Mary P.; Simon, Mary G.; Bensinger, Ann

Ombudsman Dilemmas: Confidentiality, Neutrality, Testifying, Record-Keeping

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ROWE-OMBUDSMANDILEMMASCONFIDENTIALITY-1993.pdf

Description

Journal Article

Size

1.03 MB

Format

Adobe PDF

Checksum (MD5)

675738a80b01f5b88e4d1d77136eda92

Author(s)

Rowe, Mary P.

•

Simon, Mary G.

•

Bensinger, Ann

Date Issued

1993

Citation

Mary P. Rowe, Mary G. Simon, and Ann Bensinger, "Ombudsman Dilemmas: Confidentiality, Neutrality, Testifying, Record-Keeping," Journal of Health and Human Resources Administration Vol. 15, No. 3 (Winter 1993): 329-340.

Description

Note: This article was initially published in the Proceedings of the Annual Conference of the Society of Professionals in Dispute Resolution (SPIDR) 1989, 282-293. SPIDR, 1990.

Subjects

in-house ombudsman, corporate ombudsman

Persistent DSpace Link

https://hdl.handle.net/1721.1/165706