Can you grow your supply chain without skills? The role of human resource management for better supply chain management in Latin America
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IJLM_Manuscriptwithtablesandfigures.pdf
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Accepted version
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454.13 KB
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Author(s)
Patrucco, Andrea Stefano
Rivera, Liliana
Mejía-Argueta, Christopher
Sheffi, Yossi
Date Issued
July 13, 2021
Journal
International Journal of Logistics Management, The
Publisher
Emerald
Citation
Patrucco, Andrea Stefano, Rivera, Liliana, Mejía-Argueta, Christopher and Sheffi, Yossi. 2021. "Can you grow your supply chain without skills? The role of human resource management for better supply chain management in Latin America." International Journal of Logistics Management, The, ahead-of-print (ahead-of-print).
Version
Author's final manuscript
Abstract
PurposeIn line with the knowledge-based view of organizations, this paper aims to analyze how supply chain (SC) employees contribute to the creation of competitive advantage through knowledge acquisition and utilization activities. The authors consider SC employees' skills and competencies, their external network of relationships, their job satisfaction and company investments in training and test how they relate to SC-level outcomes (i.e. SC growth).Design/methodology/approachThe authors design a research model including the aforementioned variables, and the authors apply structural equation modeling (SEM) to survey data collected from 246 SC professionals in Latin America. The authors also use multi-group analysis to evaluate how the relationships between these variables change with different levels of company investment in training.FindingsThe results show that a broad professional network of relationships contributes to increasing the skills and competencies of SC professionals, which, in turn, impact job satisfaction and SC performance. This reinforces the value of investing in skilled human talent, who can contribute to knowledge acquisition, utilization, and, ultimately, to SC competitiveness. Companies that invest more in training to develop their SC employees benefit from stronger SC outcomes.Originality/valueThis study contributes to broadening the understanding of the impact of human resource management (HRM) on supply chain management (SCM). One of the added original foci of this research is the emphasis on developing countries where these HRM-to-SCM performance relationships have not been studied before.
MIT Department
Massachusetts Institute of Technology. Center for Transportation & Logistics
Massachusetts Institute of Technology. Department of Civil and Environmental Engineering
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Creative Commons Attribution-Noncommercial-Share Alike
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DOI of Published Version
https://doi.org/10.1108/ijlm-11-2020-0426
