Developing new products and services by listening to the voice of the customer

Name

SWP-3455-26776386.pdf

Size

732.14 KB

Format

Adobe PDF

Checksum (MD5)

36fb6b1f4b40d5ee1d3b565689fb9a9e

Date Issued

April 29, 2003

Publisher

Alfred P. Sloan School of Management, Massachusetts Institute of Technology, 1992.

Series/Report no.

Working paper (Sloan School of Management) ; 3455-92.

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