Out of the Ashes: Options for Rebuilding Airline Labor Relations
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4301-03.pdf
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Author(s)
KOCHAN, THOMAS A.
VON NORDENFLYCHT, ANDREW
MCKERSIE, ROBERT B.
HOFFER GITTELL, JODY
Date Issued
May 2, 2003
Series/Report no.
MIT Sloan School of Management Working Paper;4301-03
Institute for Work and Employment Research (IWER);04-2003
Abstract
The crisis in the airline industry and its labor relations system creates a window of
opportunity to introduce changes that are essential to successful industry recovery.
This paper summarizes the results of our research on labor relations conducted as part
of the MIT Global Airline Industry Project and proposes a set of improvement
initiatives. We recommend that (1) companies negotiate a "recovery compact" with its
employees that includes plans for improving the workplace culture and climate and for
expediting and resolving collective bargaining contract negotiations, (2) government
leaders specify a window of time for industry and labor leaders to agree on changes
needed in the Railway Labor Act, (2) the National Mediation Board engage industry
and labor leaders in a process of transforming the agency's role to support the changes
needed in the industry, and (4) industry, labor, and government leaders create a forum
to support mutual learning and improvement.
Subjects
Labor Relations
U.S. Airline Industry
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