An Office Analysis and Diagnosis Methodology
Name
MIT-LCS-TR-290.pdf
Size
5.31 MB
Format
Adobe PDF
Checksum (MD5)
caa5c182e451e84b19f9ff25863c1b94
Author(s)
Sutherland, Juliet
Advisor(s)
Hammer, Michael
Sirbu, Marvin
Date Issued
March 1983
Series/Report no.
MIT-LCS-TR-290
Abstract
With the advent of computer technology designed for use in the office, office analysis, or the process of understanding office work for the purposes of introducing technology, has become increasingly important. The Office Analysis and Diagnosis Methodology (OADM) is a tool to help the analyst gather the data required to decide how, and whether, to introduce office automation technology into a particular office, OADM is best suited for studying semi-structured offices, rather than pure processing operations or special projects. OADM is used to perform a detailed study of a single office and is not designed for use in determining the general automation needs of a large organization.
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