Signs: Increasing Expression and Clarity in Instant Messaging
Name
Zinman-2009-Signs Increasing expression and clarity in instant messaging.pdf
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555.69 KB
Format
Adobe PDF
Checksum (MD5)
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Author(s)
Zinman, Aaron Robert
Donath, Judith
Date Issued
January 2009
Journal
Proceedings of the 42nd Hawaii International Conference on System Sciences (HICSS 2009)
Publisher
Institute of Electrical and Electronics Engineers (IEEE)
Citation
Zinman, Aaron and Judith Donath. "Signs: Increasing Expression and Clarity in Instant Messaging." Proceedings of the 42nd Hawaii International Conference on System Sciences (HICSS 2009) (2009): 1-10. © 2009 IEEE
Version
Final published version
Abstract
Despite its vast popularity, commercial instant messaging has changed little in the past 15 years. Conversations are linear, immutable, and susceptible to errors in turn-taking and referent resolution. Problems of coherency occur with high frequency, yet no chat client design has emerged that is sufficiently successful to alleviate problems in discourse to achieve commercial adaption. We present Signs, our contribution of an instant messaging design philosophy and implementation. We aim to reduce confusion while increasing expressive power. Signs allows the mutation of persistent discussion spaces as a means for novel communicative acts in addition to repair of sequencing problems. This paper addresses the theory behind Signs, our specific design choices, and feedback from a brief user study.
MIT Department
Massachusetts Institute of Technology. Media Laboratory
Massachusetts Institute of Technology. Program in Science, Technology and Society
Terms of Use
Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use.
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DOI of Published Version
https://doi.org/10.1109/HICSS.2009.391
