How does employee engagement improve the bottom line? : analysis of underlying organizational mechanisms
Author(s)
Soltesz, Tibor
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Other Contributors
Sloan School of Management.
Advisor
Hazhir Rahmandad.
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Decades of research effort have been dedicated to study the relationship between the management of human resources (HR) and firm performance. Research has demonstrated that HR practices, when implemented together as a system (i.e. high-performance work system) have significant and positive impact on organizational outcomes. Yet, the understanding of how such a system achieves the outcomes remains fragmented. The goal of this paper is to review existing empirical and conceptual literature and highlight the various perspectives regarding the mediating relationships between these systems and outcomes. These perspectives are then integrated into a two-layer qualitative model that illustrates the functioning of a high-performance work system at the individual and the collective level.
Description
Thesis: S.M. in Management Studies, Massachusetts Institute of Technology, Sloan School of Management, 2016. Cataloged from PDF version of thesis. Includes bibliographical references (pages 49-50).
Date issued
2016Department
Sloan School of ManagementPublisher
Massachusetts Institute of Technology
Keywords
Sloan School of Management.