A methodology for design of a customer service system in a manufacturing organization

Author(s)
Bissell, Brereton E. (Brereton Edward)
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Advisor
A. Balakrishnan, J.G. Kassakian.
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Description
Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1996.
 
Includes bibliographical references (p. 87-88).
 
Date issued
1996
URI
http://hdl.handle.net/1721.1/10881
Department
Sloan School of Management
Publisher
Massachusetts Institute of Technology
Keywords
Sloan School of Management
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