A Framework for Implementing Blockchain Technologies to Improve Supply Chain Performance

Abstract

The objective of this paper is to describe the contemporary issues that supply chains face using the information sharing dimension and analyze blockchain technology’s capabilities to address these issues. We discuss select issues in managing contemporary supply chains from an information sharing perspective namely, information coordination challenges, effect of product and service manifestation on information complexity, effect of customer demand manifestation on information flow, outsourcing and globalization effects on information flow, and new emerging threats to supply chains by affecting information vulnerability. These issues are further categorized into- confidentiality and trust issues, inability to share information between supply chain partners, limitations of IT systems and lack of data standards. To address these issues, a unifying framework describing the applicability of blockchain has been presented that will guide companies in designing and implementing potential blockchain solutions to address issues in information exchange among supply chain partners. Blockchain based research is in nascent stages and this paper aims to add to this emerging research paradigm by analyzing blockchain technology through the information sharing dimension of supply chains. (this record is metadata only)