MIT Libraries homeMIT Libraries logoDSpace@MIT

MIT
View Item 
  • DSpace@MIT Home
  • MIT Libraries
  • MIT Theses
  • Graduate Theses
  • View Item
  • DSpace@MIT Home
  • MIT Libraries
  • MIT Theses
  • Graduate Theses
  • View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.

Lost in translation : challenges in mapping user needs to engineering requirements

Author(s)
Mendes Calil, Frederico César.
Thumbnail
Download1120722020-MIT.pdf (6.182Mb)
Alternative title
Challenges in mapping user needs to engineering requirements
Other Contributors
Massachusetts Institute of Technology. Engineering and Management Program.
System Design and Management Program.
Advisor
Warren Seering.
Terms of use
MIT theses are protected by copyright. They may be viewed, downloaded, or printed from this source but further reproduction or distribution in any format is prohibited without written permission. http://dspace.mit.edu/handle/1721.1/7582
Metadata
Show full item record
Abstract
A case study of dishwashers drying performance is used to illustrate the challenges involved in translating consumer needs to engineering specifications. The mismatch between the results of engineering tests of a dishwasher and the results of consumer satisfaction surveys reveals many improvement opportunities to the product development process. The case study presents how the correlation between internal tests and consumer satisfaction may reveal problems with the metrics defined to test products. The complexity of identifying consumer needs is discussed along with new methods to leveraging artificial intelligence and big data to conduct market research. The advantage of having deep knowledge about a system is discussed on the context of negotiating tradeoffs during a project. The impact of the organizational structure on the efficiency and efficacy of tradeoffs is discussed. The importance of product roadmaps and the risks imposed by uncertainty are presented along with the benefits of Set Based Concurrent Engineering and Modularization.
Description
Thesis: S.M. in Engineering and Management, Massachusetts Institute of Technology, System Design and Management Program, 2019
 
Cataloged from PDF version of thesis.
 
Includes bibliographical references (pages 49-51).
 
Date issued
2019
URI
https://hdl.handle.net/1721.1/122435
Department
Massachusetts Institute of Technology. Engineering and Management Program
Publisher
Massachusetts Institute of Technology
Keywords
Engineering and Management Program., System Design and Management Program.

Collections
  • Graduate Theses

Browse

All of DSpaceCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

My Account

Login

Statistics

OA StatisticsStatistics by CountryStatistics by Department
MIT Libraries homeMIT Libraries logo

Find us on

Twitter Facebook Instagram YouTube RSS

MIT Libraries navigation

SearchHours & locationsBorrow & requestResearch supportAbout us
PrivacyPermissionsAccessibility
MIT
Massachusetts Institute of Technology
Content created by the MIT Libraries, CC BY-NC unless otherwise noted. Notify us about copyright concerns.