dc.description.abstract | The oil and gas industry plays an important role in the world’s Gross Domestic Product by providing energy
resources to the world. With the price for oil commodities falling in recent years, oil and gas companies
require high operational efficiency in order to maintain profits. Unplanned downtime leads to high
unnecessary costs representing on average 7.95% of the cost structure of companies in this capitalintensive
industry. As a solution, companies have turned to advanced analytics and Big Data to reduce
downtime and maintenance costs. This study involves the development of a machine learning
recommender system intended to reduce unplanned downtime at oil well facilities. The developed
recommender system uses the similarity among customers to predict future purchases and make product
recommendations. Predictions are a function of the k-nearest neighbors to each customer, determined
using the Euclidean distance or cosine similarity. We followed a binary classification machine learning
approach with imbalanced classes by first splitting historical sales data into a training and testing dataset.
Then we used the F-2 score and Precision-Recall curve to validate the models’ performance in making
accurate recommendations. Recommendations group similar products or services together, reducing the
number of times an oil well is taken down for maintenance, therefore reducing downtime. Our results
show that this recommender system could lead to a reduction of 1.7 days of downtime and produce cost
savings of $2.5 million per customer per year, equivalent to 6.44% savings. The additional products or
services sold could lead to additional revenue of $660K per year for the sponsoring company. The
recommender system was based on one specific product line within the company, so we believe there is
additional opportunity to scale it for larger downtime reduction and increased revenues. | en_US |