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The Digital Undertow: How the Corollary Effects of Digital Transformation Affect Industry Standards

Author(s)
Scott, Susan; Orlikowski, Wanda
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Creative Commons Attribution-Noncommercial-Share Alike http://creativecommons.org/licenses/by-nc-sa/4.0/
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Abstract
<jats:p> Digital transformation research shows how waves of digitalization produce strategic changes within and across firms, enabling new forms of value creation. We argue that different but no less important processes of digital transformation are generated by the undertow produced by these waves. Digital undertow, a corollary effect of waves of digitalization, profoundly influences how firms operate by transforming the industry standards that coordinate and regulate their core business activities. This is producing what we refer to as digital displacement, a process that is significantly challenging the capacity of standards to effectively manage industry operations in the digital age. </jats:p>
Date issued
2022
URI
https://hdl.handle.net/1721.1/144382
Department
Sloan School of Management
Journal
Information Systems Research
Publisher
Institute for Operations Research and the Management Sciences (INFORMS)
Citation
Scott, Susan and Orlikowski, Wanda. 2022. "The Digital Undertow: How the Corollary Effects of Digital Transformation Affect Industry Standards." Information Systems Research, 33 (1).
Version: Author's final manuscript

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