Analysis of Alternative Queue Systems in Simulated Amusement Parks

Abstract

This thesis seeks to analyze the effects of alternative queueing systems on guest welfare in amusement parks. Many parks have implemented these systems, allowing some guests to skip the traditional lines for attractions. This project entailed building an amusement park simulation system, permitting analysis of five common alternative queueing systems. Numerous trials were run across a varied set of facility types. In each system type, the guest access and attraction capacity fractions were varied to gain insight into the systems. Output parameters relating to guest welfare were compared between systems, and extension options for the simulation were provided, leaving room for growth in another iteration of the project.