Network Effect on Teams, Team Processes, and Performance

Abstract

Team communication provides a foundation for the emergence and development of important team processes. This research focuses on indicators of a team’s transactive memory processes. Through the use of text analysis and natural language processing (NLP) techniques, we illustrate how teams become more efficient in their work processes and develop a shared problem-solving framework, which in turn are beneficial for team performance. These computational tools allow us to measure and assess the influence of established team processes in an online and distributed work context.