Fostering Workplace Innovation and Labor-Management Partnership: The Challenge of Strategic Shifts in Business Operations at Pratt & Whitney (United Technologies)
The closing of the military jet engine side of the facility and laying off of more than half of the workforce was an unanticipated form of instability faced in this case. The study had begun in order to document innovations between the IAM local and local area management centering on establishing a team-based work system and joint training systems. While important as innovations, these efforts did not convince Connecticut managers to maintain the work in this location. Ultimately, neither local union or local management efforts were sufficient to overcome the instability associated with broad corporate strategies around the movement of work.