Fitting Teams to the Task: Product Development Vs. Operations Improvement at Saturn and Nummi
Author(s)
Fine, Charles H.; Novak, Sharon (Economist)
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Show full item recordAbstract
In the automotive industry, Saturn and NUMMI are often touted as
exemplars of successful implementation of manufacturing employee
involvement. Building on data and extended on-site interviews, this paper
explores the differences between the approaches taken at each plant and the
relationship between worker involvement and plant performance. Based on this
comparison, we offer a model to assess the fit between employee involvement
activity emphasis (product development vs. operations improvement) and
timescale of the involvement process.
Date issued
2002-09-03Keywords
Nummi, operations development, product development, Saturn