The Deepwater Program : a case study in organizational transformation inspired by the parallel interaction of internal and external core groups

Abstract

This paper attempts to explain why the United States Coast Guard decided to undertake its most recent major capital asset replacement effort-the Deepwater Program-through the use of a systems approach. Several explanations are considered, but a series of interviews and a review of events during the 1996-2003 timeframe yield an explanation that points to bureaucratic politics and status dynamics as the most likely cause. In particular, the paper finds that the Coast Guard's low status (vis-à-vis other organizations within the Department of Transportation) combined with the Deepwater community's high status (vis-à-vis other communities within the Coast Guard) to produce a political environment that made the use of a systems approach almost inevitable. The paper closes by considering the policy ramifications of systems approaches used by relative weak organizations.