The untapped potential of IT chargeback
Author(s)Ross, Jeanne W.; Vitale, Michael R.; Beath, Cynthia Mathis, 1944-; Sloan School of Management. Center for Information Systems Research.
Cover title. "May 1997."Includes bibliographical references (p. 24-25).
Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
CISR WP ; no. 300Working paper (Sloan School of Management) ; WP 3956-97.