Search
Now showing items 1-2 of 2
Drive Out Fear (Unless You Can Drive It In):The role of agency and job security in process improvement
(1998-11)
Understanding the wide range of outcomes achieved by firms trying to implement TQM and similar process improvement initiatives presents a challenge to management science and organization theory: a few firms reap sustained ...
Why Firefighting Is Never Enough: Preserving High-Quality Product Development
(2000)
Understanding the wide range of outcomes achieved by firms trying to implement TQM and similar process improvement initiatives presents a challenge to management science and organization theory: a few firms reap sustained ...