A case study in perception and operations management : automatic teller lobby design
Author(s)
Pounds, Thomas M. (Thomas McClure)
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Other Contributors
Sloan School of Management.
Advisor
Richard C. Larson.
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Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1988. Title as it appeared in MIT Graduate list, June, 1988: An application of psychological- and environmental- attributed queueing theory to automatic teller machine queueing. Includes bibliographical references.
Date issued
1988Department
Sloan School of ManagementPublisher
Massachusetts Institute of Technology
Keywords
Sloan School of Management.