Review and improvement of reverse logistics in an electronics company

Author(s)
Wu, Yi, S.M. Massachusetts Institute of Technology
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Massachusetts Institute of Technology. Dept. of Mechanical Engineering.
Advisor
Stanley B. Gershwin.
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Abstract
InFocus is a worldwide leader in the digital display market. Despite its success in sales, the company posted a net loss in profit in year 2005. The major reasons are its high operating cost and high inventory level. After reviewing its reverse logistics system, we found that current policy to process the returned product does not reap the maximum amount of profit from returns. We proposed to add a new channel to process the product returns. An optimum inventory policy was also developed to maximize the profit. An alternative distribution channel of the service parts was suggested which can cut down the inventory level and reduce the operating cost.
Description
Thesis (M. Eng.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering, 2006.
 
Includes bibliographical references (leaves 49-50).
 
Date issued
2006
URI
http://hdl.handle.net/1721.1/38284
Department
Massachusetts Institute of Technology. Department of Mechanical Engineering
Publisher
Massachusetts Institute of Technology
Keywords
Mechanical Engineering.
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