Revenue Management in the railway industry in Japan and Portugal : a stakeholder approach
Author(s)Abe, Itaru, S.M. Massachusetts Institute of Technology
RM in the railway industry in Japan and Portugal : a stakeholder approach
Massachusetts Institute of Technology. Technology and Policy Program.
Joseph M. Sussman.
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Revenue Management (RM) is the process of managing the sales of perishable assets by controlling price and inventory so as to maximize profit. It was developed in the late 1970s after the deregulation of the US airline industry, and has enabled the US airline industry to increase its revenue by offering dynamic prices associated with demand. Many academic articles have understandably focused on applications to the airline industry. This thesis deals with the application of RM to the railway industry. The railway is considered the most energy-efficient mode of transportation, and its role has become increasingly important around the world with ever growing concerns about the global energy crisis and climate change. Implementing an RM strategy for railways is expected to contribute to a significant lessening of this environmental burden by making better use of the existing railway infrastructure. Furthermore, it is not only advantageous for the railway operators, but also for the passengers who can benefit from discounted tickets. In fact, several countries have already introduced RM to their railway systems. However, the results have not always turned out as desired and the goals set out by the policy makers have not always been achieved.(cont.) Most research looking at the issue of how RM should be applied to the railway industry has employed a quantitative approach. While the development of mathematical models is clearly valuable, what is equally needed from the viewpoint of policy makers and railway practitioners is social consideration to better implement RM strategies. In order to bridge the gaps between quantitative research and policy implementation, this thesis 1) explores how RM has been implemented to the railway industry by showcasing several empirical examples, 2) proposes a new framework which is used to define an approach for implementing RM, and 3) applies the framework to new national settings, Japan and Portugal. This thesis focuses on qualitative analysis to implement RM practice to the railway industry. Specifically, it analyzes who is the salient stakeholder, and how they are treated by applying stakeholder theory.
Thesis (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division, Technology and Policy Program, 2007.Includes bibliographical references (leaves 130-133).
DepartmentMassachusetts Institute of Technology. Technology and Policy Program.; Massachusetts Institute of Technology. Engineering Systems Division; Massachusetts Institute of Technology. Technology and Policy Program
Massachusetts Institute of Technology
Technology and Policy Program.