Global Outsourcing of Professional Services
Author(s)Seshasai, Satwik; Gupta, Amar
As a growing number of firms , especially those in the United States, outsource more of their professional services across geographic and temporal boundaries. Using a multi-faceted framework for this study, this paper shows that very careful analysis is needed to establish the optimal level and structure for the 24-hour Knowledge Factory., one is faced with a corresponding need to examine the long-term ramifications on business and society. Some persons are convinced that cost considerations should reign as the prevalent predominant decision-making factor, ; others argue Many of the immediate conclusions being drawn by stakeholders, such as that outsourcing means permanent job loss, ; and still others believe outsourcing makes US goods and services more competitive in the global marketplace. that short-term investments are sufficient,We assert that if outsourcing options need to be analyzed in detail with critical objectivity in order to derive benefits for the concerned constituencies.
MIT Sloan School of Management Working Paper;4456-04