An Approach to the Questionnaire State in the Knowledge-Based Operations Management System

Abstract

This paper discusses some preliminary thoughts about the development of a questionnaire for the Knowledge-based Operations Management System (KOMS) project. The questionnaire is designed to elicit information from managers, regarding the type of operating problems faced by them in terms of decisions which have to be made. This information is to be used to design the type of operating system appropriate for the case in question.The role of the questionnaire in relation to KOMS is discussed, with an account of the tasks that this stage would perform in the system. The type of information needed at each point has been lined briefly.