Assessment of an emerging concept in system safety : "the just culture"

Abstract

Accidents and incidents are among the major drawbacks in the development of systems engineering. Investigations attribute most of these accidents to their operators' unsafe acts generally termed as "human errors". One way most organizations chose to address this issue is to define accountability and assign blame in the wake of accidents. Clearly, disciplinary policies in force in organizations are supposed to support their system safety efforts. Yet, despite the prevalence of the culture of blame, the percentage of accidents attributed to human errors is not decreasing significantly. Recently, some researchers in system safety rightly identified the overemphasis on blame as a major impediment to conducting proper accident investigations and setting an effective reporting safety system. So, they developed an alternative concept that they termed "Just Culture" that is supposed to improve safety in organizations by addressing the limitations of the current punitive culture.