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Understanding the link between changes in social support and changes in outcomes with the sociometric badge

Author(s)
Waber, Benjamin Nathan
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Massachusetts Institute of Technology. Dept. of Architecture. Program in Media Arts and Sciences.
Advisor
Alex (Sandy) Pentland.
Terms of use
M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582
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Abstract
The goal of this thesis is to show that social support created through face-to-face interaction is a driving factor in a number of important outcomes. Through a series of studies we show that social support, operationalized using face-to-face network constraint (information clearing), is positively related to important outcomes such as productivity and job satisfaction and that changes in social support are positively related to changes in these outcomes. We then discuss a two-phase study where we experimentally modify break structure to increase network constraint and demonstrate a corresponding positive change in outcomes. Finally, we show that network constraint is also qualitatively related to outcomes and is an effective proxy for social support. To conclude we situate this research under a larger framework that provides direction for future research.
Description
Thesis (Ph. D.)--Massachusetts Institute of Technology, School of Architecture and Planning, Program in Media Arts and Sciences, June 2011.
 
Cataloged from PDF version of thesis. "June 2011."
 
Includes bibliographical references (p. 138-154).
 
Date issued
2011
URI
http://hdl.handle.net/1721.1/67762
Department
Massachusetts Institute of Technology. Dept. of Architecture. Program in Media Arts and Sciences.
Publisher
Massachusetts Institute of Technology
Keywords
Architecture. Program in Media Arts and Sciences.

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  • Media Arts and Sciences - Ph.D. / Sc.D.
  • Media Arts and Sciences - Ph.D. / Sc.D.

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