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dc.contributor.advisorRobert T. Haslam and Steven Spear.en_US
dc.contributor.authorBolgren, Daniel (Daniel Reade)en_US
dc.contributor.otherLeaders for Global Operations Program.en_US
dc.date.accessioned2012-09-27T18:12:11Z
dc.date.available2012-09-27T18:12:11Z
dc.date.copyright2012en_US
dc.date.issued2012en_US
dc.identifier.urihttp://hdl.handle.net/1721.1/73439
dc.descriptionThesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Chemical Engineering; in conjunction with the Leaders for Global Operations Program at MIT, 2012.en_US
dc.descriptionCataloged from PDF version of thesis.en_US
dc.descriptionIncludes bibliographical references (p. 90).en_US
dc.description.abstractAmgen is in the midst of a transformative initiative to become operationally more efficient. For Amgen Engineering, this initiative has prompted a reevaluation of the entire organization and brought to light the need to standardize, define processes, and promote a culture wherein reliable outcomes are both possible and expected. One way to accomplish this is by evaluating and then implementing the concepts of High Reliability Organization (HRO). This thesis focuses on using concepts such as HRO to evaluate the Engineering organization at Amgen and then provide tools, frameworks, and recommendations for driving increased reliability and greater process maturity across Amgen's entire asset lifecycle (Plan, Build/Lease, Operate/Maintain, Reinvest/Dispose). Three main deliverables resulted from this project's reliability efforts. The first deliverable is a set of recommendations and strategies to help the Engineering organization operate as an HRO. The second deliverable is an enhanced process maturity model that implements reliability concepts to drive the maturity of Engineering's business processes. The model better defines criteria for each level of maturity and will be used as a guidance tool for organizational advancement in the coming years. The last deliverable focuses on the maintain portion of the asset lifecycle, and is a Maintenance Excellence Roadmap that defines what maintenance excellence looks like and provides a strategy to best utilize the systems and tools that Amgen has in place, and will need in the future, to get there.en_US
dc.description.statementofresponsibilityby Daniel Bolgren.en_US
dc.format.extent93 p.en_US
dc.language.isoengen_US
dc.publisherMassachusetts Institute of Technologyen_US
dc.rightsM.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.en_US
dc.rights.urihttp://dspace.mit.edu/handle/1721.1/7582en_US
dc.subjectSloan School of Management.en_US
dc.subjectChemical Engineering.en_US
dc.subjectLeaders for Global Operations Program.en_US
dc.titleHigh reliability performance in Amgen Engineeringen_US
dc.typeThesisen_US
dc.description.degreeS.M.en_US
dc.description.degreeM.B.A.en_US
dc.contributor.departmentLeaders for Global Operations Program at MITen_US
dc.contributor.departmentMassachusetts Institute of Technology. Department of Chemical Engineering
dc.contributor.departmentSloan School of Management
dc.identifier.oclc810136467en_US


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