Now showing items 1-2 of 2

    • Feature Performance Metrics for Software as a Service Offering: The Case of HubSpot 

      Latner, Avi; Valerdi, Ricardo (Massachusetts Institute of Technology. Engineering Systems Division, 2011-03)
      This paper provides an industry case study for measuring the performance of software as a service (SaaS) product features in order to prioritize development efforts. The case is based on empirical data from HubSpot and it ...
    • Feature performance metrics in a service as a software offering 

      Latner, Avi (Massachusetts Institute of Technology, 2011)
      Software as a Service (SaaS) delivery model has become widespread. This deployment model changes the economics of software delivery but also has an impact on development. Releasing updates to customers is immediate and the ...