2026-09-19T12:06:21Zhttps://dspace.mit.edu/server/oai/requestoai:dspace.mit.edu:1721.1/133872021-07-05T14:03:20Zcom_1721.1_7582com_1721.1_7581col_1721.1_131023
John Hauser.
Silver, Jonathan Alan
Thompson, John Charles
Sloan School of Management
2005-09-21T21:57:11Z
2005-09-21T21:57:11Z
1991
1991
http://hdl.handle.net/1721.1/13387
25378703
Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1991.
Includes bibliographical references (leaf 34).
by Jonathan Alan Silver and John Charles Thompson, Jr.
M.S.
57 leaves
2358600 bytes
2358361 bytes
application/pdf
application/pdf
eng
Massachusetts Institute of Technology
M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.
http://dspace.mit.edu/handle/1721.1/7582
Sloan School of Management
Understanding customer needs--a systematic approach to the "voice of the customer"
Thesis
application/pdf
Publication
unknown
unknown
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