2026-09-18T22:19:08Zhttps://dspace.mit.edu/server/oai/requestoai:dspace.mit.edu:1721.1/1620892025-07-30T03:07:42Zcom_1721.1_7582com_1721.1_7581col_1721.1_131023
Jackson, Jason
Lim, Sungmoon
Massachusetts Institute of Technology. Department of Electrical Engineering and Computer Science
Massachusetts Institute of Technology. Department of Urban Studies and Planning
2025-07-29T17:17:15Z
2025-07-29T17:17:15Z
2025-05
2025-06-05T13:43:30.172Z
https://hdl.handle.net/1721.1/162089
This paper examines the intersection of population aging and digital civic government in Seoul, South Korea. As cities worldwide digitize and age simultaneously, understanding elderly citizens' representation in digital governance platforms becomes critical for inclusive urban governance. As a leader in both aging and urban technologization, Seoul serves as an ideal case study. Combining computational analysis of civic queries with qualitative interviews, this study investigates whether elderly residents' concerns are adequately represented in Seoul's e-government platform. Comparing these datasets reveals significant disparities in how elderly concerns are represented digitally: despite Seoul's technological sophistication and digital inclusion efforts, substantial gaps remain in representing elderly citizens' concerns in governance forums, signaling gaps that may undermine age-inclusive development. This research contributes to theoretical understandings of digital democracy and urban aging while offering practical insights for designing more inclusive systems that address the realities of dual urban phenomena—aging and digitization—as they coalesce in cities.
M.C.P.
S.M.
Massachusetts Institute of Technology
In Copyright - Educational Use Permitted
Copyright retained by author(s)
https://rightsstatements.org/page/InC-EDU/1.0/
Data-Driven Assessment of Digital Age Inclusion: Topic Modeling Seoul’s Digital Governance Platform to Evaluate Elderly Representation
Thesis
application/pdf
Master
Master in City Planning
Master of Science in Electrical Engineering and Computer Science
Publication
unknown
unknown
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<Abstract>This paper examines the intersection of population aging and digital civic government in Seoul, South Korea. As cities worldwide digitize and age simultaneously, understanding elderly citizens' representation in digital governance platforms becomes critical for inclusive urban governance. As a leader in both aging and urban technologization, Seoul serves as an ideal case study. Combining computational analysis of civic queries with qualitative interviews, this study investigates whether elderly residents' concerns are adequately represented in Seoul's e-government platform. Comparing these datasets reveals significant disparities in how elderly concerns are represented digitally: despite Seoul's technological sophistication and digital inclusion efforts, substantial gaps remain in representing elderly citizens' concerns in governance forums, signaling gaps that may undermine age-inclusive development. This research contributes to theoretical understandings of digital democracy and urban aging while offering practical insights for designing more inclusive systems that address the realities of dual urban phenomena—aging and digitization—as they coalesce in cities.</Abstract>
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