<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet type="text/xsl" href="static/style.xsl"?><OAI-PMH xmlns="http://www.openarchives.org/OAI/2.0/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/ http://www.openarchives.org/OAI/2.0/OAI-PMH.xsd"><responseDate>2026-09-20T20:04:45Z</responseDate><request verb="GetRecord" identifier="oai:dspace.mit.edu:1721.1/34826" metadataPrefix="dim">https://dspace.mit.edu/server/oai/request</request><GetRecord><record><header><identifier>oai:dspace.mit.edu:1721.1/34826</identifier><datestamp>2022-01-28T20:00:46Z</datestamp><setSpec>com_1721.1_7582</setSpec><setSpec>com_1721.1_7581</setSpec><setSpec>col_1721.1_131023</setSpec></header><metadata><dim:dim xmlns:dim="http://www.dspace.org/xmlns/dspace/dim" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:doc="http://www.lyncode.com/xoai" xsi:schemaLocation="http://www.dspace.org/xmlns/dspace/dim http://www.dspace.org/schema/dim.xsd">
   <dim:field mdschema="dc" element="contributor" qualifier="advisor" lang="en_US">Stanley Gershwin and Thomas Roemer.</dim:field>
   <dim:field mdschema="dc" element="contributor" qualifier="author" lang="en_US">Kilburn-Peterson, Christopher</dim:field>
   <dim:field mdschema="dc" element="contributor" qualifier="other" lang="en_US">Leaders for Manufacturing Program.</dim:field>
   <dim:field mdschema="dc" element="contributor" qualifier="department" lang="en_US">Leaders for Manufacturing Program at MIT</dim:field>
   <dim:field mdschema="dc" element="contributor" qualifier="department">Massachusetts Institute of Technology. Department of Mechanical Engineering</dim:field>
   <dim:field mdschema="dc" element="contributor" qualifier="department">Sloan School of Management</dim:field>
   <dim:field mdschema="dc" element="date" qualifier="accessioned">2006-11-08T16:45:05Z</dim:field>
   <dim:field mdschema="dc" element="date" qualifier="available">2006-11-08T16:45:05Z</dim:field>
   <dim:field mdschema="dc" element="date" qualifier="copyright" lang="en_US">2005</dim:field>
   <dim:field mdschema="dc" element="date" qualifier="issued" lang="en_US">2005</dim:field>
   <dim:field mdschema="dc" element="identifier" qualifier="uri">http://hdl.handle.net/1721.1/34826</dim:field>
   <dim:field mdschema="dc" element="identifier" qualifier="oclc" lang="en_US">61662348</dim:field>
   <dim:field mdschema="dc" element="description" lang="en_US">Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering; in conjunction with the Leaders for Manufacturing Program at MIT, 2005.</dim:field>
   <dim:field mdschema="dc" element="description" lang="en_US">Includes bibliographical references (leaves 70-71).</dim:field>
   <dim:field mdschema="dc" element="description" qualifier="abstract" lang="en_US">The research and project implementations described in this study took place during a seven-month period in 2004 at a distribution transformer factory in Germany. The purpose of this research is to show how quality management tools were used to break down functional business barriers and spread the responsibility for quality improvement throughout the local factory organization. A Cost of Quality (CoQ) analysis was used to diagnose the factory's main problem areas and prioritize the ensuing improvement efforts. Based on the analysis results, projects were developed that focused on reducing expenditures associated with failures found internal to the factory. These projects included: redesigning the failure resolution process to improve documentation practices and root cause analysis, implementing a First Pass Yield metric to help reduce the number of revisions generated by the Engineering and Order Management departments, and implementing a process-focused problem solving methodology to reduce Partial Discharge failures (the site's most costly internal quality failure). Each of the aforementioned projects required collaboration from multiple departments, and tools were implemented to facilitate process improvements and cross departmental communication. The ultimate goals of these initiatives are to decrease failure costs, reduce waste and increase the profitability and competitive position of the factory's transformer product.</dim:field>
   <dim:field mdschema="dc" element="description" qualifier="statementofresponsibility" lang="en_US">by Christopher Kilburn-Peterson.</dim:field>
   <dim:field mdschema="dc" element="description" qualifier="degree" lang="en_US">S.M.</dim:field>
   <dim:field mdschema="dc" element="description" qualifier="degree" lang="en_US">M.B.A.</dim:field>
   <dim:field mdschema="dc" element="format" qualifier="extent" lang="en_US">71 leaves</dim:field>
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   <dim:field mdschema="dc" element="publisher" lang="en_US">Massachusetts Institute of Technology</dim:field>
   <dim:field mdschema="dc" element="rights" lang="en_US">M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.</dim:field>
   <dim:field mdschema="dc" element="rights" qualifier="uri">http://dspace.mit.edu/handle/1721.1/7582</dim:field>
   <dim:field mdschema="dc" element="subject" lang="en_US">Mechanical Engineering.</dim:field>
   <dim:field mdschema="dc" element="subject" lang="en_US">Sloan School of Management.</dim:field>
   <dim:field mdschema="dc" element="subject" lang="en_US">Leaders for Manufacturing Program.</dim:field>
   <dim:field mdschema="dc" element="title" lang="en_US">Using quality improvement methodologies to enhance cross departmental collaboration and quality cost reduction</dim:field>
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   	&lt;Title>Using quality improvement methodologies to enhance cross departmental collaboration and quality cost reduction&lt;/Title>
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    &lt;Keyword>Mechanical Engineering.&lt;/Keyword>
    &lt;Keyword>Sloan School of Management.&lt;/Keyword>
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   	&lt;Abstract>The research and project implementations described in this study took place during a seven-month period in 2004 at a distribution transformer factory in Germany. The purpose of this research is to show how quality management tools were used to break down functional business barriers and spread the responsibility for quality improvement throughout the local factory organization. A Cost of Quality (CoQ) analysis was used to diagnose the factory&amp;apos;s main problem areas and prioritize the ensuing improvement efforts. Based on the analysis results, projects were developed that focused on reducing expenditures associated with failures found internal to the factory. These projects included: redesigning the failure resolution process to improve documentation practices and root cause analysis, implementing a First Pass Yield metric to help reduce the number of revisions generated by the Engineering and Order Management departments, and implementing a process-focused problem solving methodology to reduce Partial Discharge failures (the site&amp;apos;s most costly internal quality failure). Each of the aforementioned projects required collaboration from multiple departments, and tools were implemented to facilitate process improvements and cross departmental communication. The ultimate goals of these initiatives are to decrease failure costs, reduce waste and increase the profitability and competitive position of the factory&amp;apos;s transformer product.&lt;/Abstract>
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