2026-09-19T11:39:23Zhttps://dspace.mit.edu/server/oai/requestoai:dspace.mit.edu:1721.1/348512022-01-28T19:54:17Zcom_1721.1_7582com_1721.1_7581col_1721.1_131023
Daniel E. Whitney and Janice Klein.
McFadden, Christopher David
Leaders for Manufacturing Program.
Leaders for Manufacturing Program at MIT
Massachusetts Institute of Technology. Department of Mechanical Engineering
Sloan School of Management
2006-11-08T16:49:11Z
2006-11-08T16:49:11Z
2005
2005
http://hdl.handle.net/1721.1/34851
63199887
Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Mechanical Engineering; in conjunction with the Leaders for Manufacturing Program at MIT, 2005.
Includes bibliographical references (leaf 80).
Although Magna (a fictional name for an automobile manufacturer) demonstrates year-on-year improvement across new and refreshed vehicle programs, they continue to lag behind the industry average within the category of "problems per 100 vehicles" as measured by J.D. Power and Associates' Initial Quality Survey (IQS). This project is concerned with the development of tools which can be used to improve the characteristics associated with complex system performance - considered a major factor in providing customers with high quality vehicles. The primary toolset leveraged for this effort was Datum Flow Chain (DFC) analysis which is useful for mapping out complex mechanical systems and identifying sources of potential improvement. This toolset also provides a practical means of generating standard design architectures which can be used to inform future product designs. Several technical and cultural barriers had to be addressed in order to clearly demonstrate the value of this new approach to improving customer satisfaction.
by Christopher David McFadden.
S.M.
M.B.A.
96 leaves
6559030 bytes
6563016 bytes
application/pdf
application/pdf
eng
Massachusetts Institute of Technology
M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.
http://dspace.mit.edu/handle/1721.1/7582
Sloan School of Management.
Mechanical Engineering.
Leaders for Manufacturing Program.
Application of system design tools to integrative product development process
Thesis
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<Abstract>Although Magna (a fictional name for an automobile manufacturer) demonstrates year-on-year improvement across new and refreshed vehicle programs, they continue to lag behind the industry average within the category of "problems per 100 vehicles" as measured by J.D. Power and Associates' Initial Quality Survey (IQS). This project is concerned with the development of tools which can be used to improve the characteristics associated with complex system performance - considered a major factor in providing customers with high quality vehicles. The primary toolset leveraged for this effort was Datum Flow Chain (DFC) analysis which is useful for mapping out complex mechanical systems and identifying sources of potential improvement. This toolset also provides a practical means of generating standard design architectures which can be used to inform future product designs. Several technical and cultural barriers had to be addressed in order to clearly demonstrate the value of this new approach to improving customer satisfaction.</Abstract>
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