2026-09-19T01:15:39Zhttps://dspace.mit.edu/server/oai/requestoai:dspace.mit.edu:1721.1/501032022-01-13T07:54:52Zcom_1721.1_7582com_1721.1_7581col_1721.1_131023
John Van Maanen.
Vázquez, Ernesto (Vázquez-Sáenez)
Sloan School of Management.
Sloan School of Management
2009-12-10T19:12:56Z
2009-12-10T19:12:56Z
2009
2009
http://hdl.handle.net/1721.1/50103
462996891
Thesis (S.M.)--Massachusetts Institute of Technology, Sloan School of Management, 2009.
Includes bibliographical references (p. 75-76).
The current American workplace is made up of members of four distinct generations: "Veterans" (born between 1922-1943), "Boomers" (born between 1943-1960), "Generation X" (born between 1960 - 1980), and "Generation Y" (born between 1980 and 2000). Members of each generation bring to the workplace very distinct assumptions regarding technology, expertise, and rewards. This thesis explores the nature of differences in assumptions across all four generations. It takes the two most relevant to the current work environment, Boomers and Generation Y, and analyzes how their different approaches to technology, expertise and rewards cause conflict in the workplace. After conducting a literature review on conflict and change management at work, I propose a process for preventing and mitigating generational conflict at work.
by Ernesto Vazquez.
S.M.
76 p.
eng
Massachusetts Institute of Technology
M.I.T. theses are protected by
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http://dspace.mit.edu/handle/1721.1/7582
Sloan School of Management.
Managing conflict across generations in the workplace
Thesis
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