<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet type="text/xsl" href="static/style.xsl"?><OAI-PMH xmlns="http://www.openarchives.org/OAI/2.0/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/ http://www.openarchives.org/OAI/2.0/OAI-PMH.xsd"><responseDate>2026-09-19T11:18:05Z</responseDate><request verb="GetRecord" identifier="oai:dspace.mit.edu:1721.1/59242" metadataPrefix="dim">https://dspace.mit.edu/server/oai/request</request><GetRecord><record><header><identifier>oai:dspace.mit.edu:1721.1/59242</identifier><datestamp>2026-06-06T01:06:02Z</datestamp><setSpec>com_1721.1_7582</setSpec><setSpec>com_1721.1_7581</setSpec><setSpec>col_1721.1_131023</setSpec></header><metadata><dim:dim xmlns:dim="http://www.dspace.org/xmlns/dspace/dim" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:doc="http://www.lyncode.com/xoai" xsi:schemaLocation="http://www.dspace.org/xmlns/dspace/dim http://www.dspace.org/schema/dim.xsd">
   <dim:field mdschema="dc" element="contributor" qualifier="advisor" lang="en_US">Eric A. von Hippel.</dim:field>
   <dim:field mdschema="dc" element="contributor" qualifier="author" lang="en_US">Flaherty, Matthew (Matthew W.)</dim:field>
   <dim:field mdschema="dc" element="contributor" qualifier="other" lang="en_US">System Design and Management Program.</dim:field>
   <dim:field mdschema="dc" element="contributor" qualifier="department" lang="en_US">System Design and Management Program.</dim:field>
   <dim:field mdschema="dc" element="contributor" qualifier="department">Massachusetts Institute of Technology. Engineering Systems Division</dim:field>
   <dim:field mdschema="dc" element="date" qualifier="accessioned">2010-10-12T18:54:19Z</dim:field>
   <dim:field mdschema="dc" element="date" qualifier="available">2010-10-12T18:54:19Z</dim:field>
   <dim:field mdschema="dc" element="date" qualifier="copyright" lang="en_US">2010</dim:field>
   <dim:field mdschema="dc" element="date" qualifier="issued" lang="en_US">2010</dim:field>
   <dim:field mdschema="dc" element="identifier" qualifier="uri">http://hdl.handle.net/1721.1/59242</dim:field>
   <dim:field mdschema="dc" element="identifier" qualifier="oclc" lang="en_US">666506577</dim:field>
   <dim:field mdschema="dc" element="description" lang="en_US">Thesis (S.M. in System Design and Management)--Massachusetts Institute of Technology, Engineering Systems Division, System Design and Management Program, 2010.</dim:field>
   <dim:field mdschema="dc" element="description" lang="en_US">Cataloged from PDF version of thesis.</dim:field>
   <dim:field mdschema="dc" element="description" lang="en_US">Includes bibliographical references (p. 114-116).</dim:field>
   <dim:field mdschema="dc" element="description" qualifier="abstract" lang="en_US">Over the past several decades, technology has become fundamental to the facilitation of communication, collaboration and productivity inside and between enterprises. Enterprises use numerous tools to reach their customers, manage increasingly decentralized and mobile workforces and to create digital assets critical to their daily operations. In the last several years, changes in the availability of internet access and the compatibility of internet browsers has resulted in massively scalable services available on the internet - delivered by models termed "Software as a Service" and "Cloud Computing". This delivery mechanism is vastly different from traditional models of enterprise software delivery where enterprise purchase, install and manage their own enterprise software packages. This thesis will evaluate a strategy for one of the market leaders in messaging, IBM Lotus, in the face of the disruptive forces of new internet enabled delivery mechanisms like Software as a Service and Cloud Computing. In doing so, it will integrate the topics of several researchers in the field of strategy and innovation. After a treatment of background topics and themes, it will present an evaluation of the enterprise software market in the face of the disruptive forces created by the internet. A framework for evaluating market strategies for established players will be developed using concepts of software platforms and open innovation. Finally, a case study of the established player will be viewed through the lens of this framework.</dim:field>
   <dim:field mdschema="dc" element="description" qualifier="statementofresponsibility" lang="en_US">by Matthew Flaherty.</dim:field>
   <dim:field mdschema="dc" element="description" qualifier="degree" lang="en_US">S.M. in System Design and Management</dim:field>
   <dim:field mdschema="dc" element="format" qualifier="extent" lang="en_US">116 p.</dim:field>
   <dim:field mdschema="dc" element="language" qualifier="iso" lang="en_US">eng</dim:field>
   <dim:field mdschema="dc" element="publisher" lang="en_US">Massachusetts Institute of Technology</dim:field>
   <dim:field mdschema="dc" element="rights" lang="en_US">M.I.T. theses are protected by &#xd;
copyright. They may be viewed from this source for any purpose, but &#xd;
reproduction or distribution in any format is prohibited without written &#xd;
permission. See provided URL for inquiries about permission.</dim:field>
   <dim:field mdschema="dc" element="rights" qualifier="uri" lang="en_US">http://dspace.mit.edu/handle/1721.1/7582</dim:field>
   <dim:field mdschema="dc" element="subject" lang="en_US">Engineering Systems Division.</dim:field>
   <dim:field mdschema="dc" element="subject" lang="en_US">System Design and Management Program.</dim:field>
   <dim:field mdschema="dc" element="title" lang="en_US">A strategic framework using open innovation and platforms to embrace disruptive "Software as a Service" technology</dim:field>
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   	&lt;Title>A strategic framework using open innovation and platforms to embrace disruptive &amp;quot;Software as a Service&amp;quot; technology&lt;/Title>
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    &lt;Keyword>Engineering Systems Division.&lt;/Keyword>
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   	&lt;Abstract>Over the past several decades, technology has become fundamental to the facilitation of communication, collaboration and productivity inside and between enterprises. Enterprises use numerous tools to reach their customers, manage increasingly decentralized and mobile workforces and to create digital assets critical to their daily operations. In the last several years, changes in the availability of internet access and the compatibility of internet browsers has resulted in massively scalable services available on the internet - delivered by models termed &amp;quot;Software as a Service&amp;quot; and &amp;quot;Cloud Computing&amp;quot;. This delivery mechanism is vastly different from traditional models of enterprise software delivery where enterprise purchase, install and manage their own enterprise software packages. This thesis will evaluate a strategy for one of the market leaders in messaging, IBM Lotus, in the face of the disruptive forces of new internet enabled delivery mechanisms like Software as a Service and Cloud Computing. In doing so, it will integrate the topics of several researchers in the field of strategy and innovation. After a treatment of background topics and themes, it will present an evaluation of the enterprise software market in the face of the disruptive forces created by the internet. A framework for evaluating market strategies for established players will be developed using concepts of software platforms and open innovation. Finally, a case study of the established player will be viewed through the lens of this framework.&lt;/Abstract>
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