2026-09-19T16:01:06Zhttps://dspace.mit.edu/server/oai/requestoai:dspace.mit.edu:1721.1/990482022-01-13T07:54:52Zcom_1721.1_7582com_1721.1_7581col_1721.1_131023
Ezra W. Zuckerman Sivan.
Cronkhite, Isaac Sebastian
Sloan School of Management.
Sloan School of Management
2015-09-29T19:00:10Z
2015-09-29T19:00:10Z
2015
2015
http://hdl.handle.net/1721.1/99048
921502612
Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2015.
Cataloged from PDF version of thesis.
Includes bibliographical references (pages 171-180).
by providing universal delivery service. The Second Machine Age has ushered in a new digital economy, which is transforming the way the world communicates and conducts business. Consequently, USPS faces unprecedented challenges, including nearly a decade of declining mail volume and inflexible business conditions that make it difficult to sufficiently react. The Postal Service must continue to transform and adapt to advance as a vital service organization. To fully understand the capability to adapt, this thesis will explore the long Postal Service history of embracing innovative technologies and organizational transformations to meet the changing needs of the American public. The Postal Service has been exploring innovative strategies to continue to adapt to a rapidly changing digital economy. For a new strategy to be successful it must align with the firm's industry positioning, competitive resources, organizational capabilities and existing business conditions. This thesis will analyze the USPS positioning within the two Industries that it currently operates, and examine existing Postal Service resources, positioning and capabilities to identify competitive advantages that can be leveraged to implement innovative competitive initiatives. This thesis will develop an understanding of its organizational capabilities and evaluate existing business conditions that impact the ability to implement new strategies. This thesis will then evaluate potential strategies based on their ability to leverage these competitive advantages, align with organizational capabilities, and navigate current business conditions. Finally, strategic frameworks will be applied to evaluate and prioritize strategies based on their industry attractiveness, viability and competitive sustainability. Ultimately the goal is to provide strategic recommendations to leverage organizational capabilities and resources and help the Postal Service advance as a vital 21st century service organization and meet the changing needs of the American public.
by Isaac Sebastian Cronkhite.
M.B.A.
180 pages
eng
Massachusetts Institute of Technology
M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.
http://dspace.mit.edu/handle/1721.1/7582
Sloan School of Management.
Evaluate innovative strategies leveraging existing USPS capabilities and resources to advance as a vital 21st century service organization
Thesis
application/pdf
false
Publication
unknown
unknown
<Publication xmlns="https://www.openaire.eu/cerif-profile/1.1/" id="168e3c5f-0db2-482b-b9b9-a1bd9d15dca3">
<Type xmlns="https://www.openaire.eu/cerif-profile/vocab/COAR_Publication_Types">http://purl.org/coar/resource_type/c_1843</Type>
<Language>eng</Language>
<Title>Evaluate innovative strategies leveraging existing USPS capabilities and resources to advance as a vital 21st century service organization</Title>
<PublishedIn>
<Publication>
</Publication>
</PublishedIn>
<PublicationDate>2015</PublicationDate>
<Authors>
<Author>
<DisplayName>Cronkhite, Isaac Sebastian</DisplayName>
<Affiliation>
<OrgUnit>
</OrgUnit>
</Affiliation>
</Author>
</Authors>
<Editors>
</Editors>
<Publishers>
<Publisher>
<DisplayName>Massachusetts Institute of Technology</DisplayName>
<OrgUnit />
</Publisher>
</Publishers>
<License>http://dspace.mit.edu/handle/1721.1/7582</License>
<Keyword>Sloan School of Management.</Keyword>
<Abstract>by providing universal delivery service. The Second Machine Age has ushered in a new digital economy, which is transforming the way the world communicates and conducts business. Consequently, USPS faces unprecedented challenges, including nearly a decade of declining mail volume and inflexible business conditions that make it difficult to sufficiently react. The Postal Service must continue to transform and adapt to advance as a vital service organization. To fully understand the capability to adapt, this thesis will explore the long Postal Service history of embracing innovative technologies and organizational transformations to meet the changing needs of the American public. The Postal Service has been exploring innovative strategies to continue to adapt to a rapidly changing digital economy. For a new strategy to be successful it must align with the firm's industry positioning, competitive resources, organizational capabilities and existing business conditions. This thesis will analyze the USPS positioning within the two Industries that it currently operates, and examine existing Postal Service resources, positioning and capabilities to identify competitive advantages that can be leveraged to implement innovative competitive initiatives. This thesis will develop an understanding of its organizational capabilities and evaluate existing business conditions that impact the ability to implement new strategies. This thesis will then evaluate potential strategies based on their ability to leverage these competitive advantages, align with organizational capabilities, and navigate current business conditions. Finally, strategic frameworks will be applied to evaluate and prioritize strategies based on their industry attractiveness, viability and competitive sustainability. Ultimately the goal is to provide strategic recommendations to leverage organizational capabilities and resources and help the Postal Service advance as a vital 21st century service organization and meet the changing needs of the American public.</Abstract>
<Access xmlns="http://purl.org/coar/access_right"
>
</Access>
</Publication>