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Principal-agent alignment and relational incentive contracts in high-performance service operations
(Massachusetts Institute of Technology, 2014)
This thesis focuses on the creation of a high-performance service operations organization. As organizations increasingly compete on service quality, increased attention has been given to measuring, tracking, and improving ...
Analysis and reduction of excess inventory at a heavy equipment manufacturing facility
(Massachusetts Institute of Technology, 2013)
The research presented in this thesis explores two hypotheses focused on excess inventory at a heavy equipment manufacturing facility. The scope of the thesis includes inventory in the form of raw materials, purchased ...
A multi-axis approach to complexity management
(Massachusetts Institute of Technology, 2018)
A high degree of complexity exists in the product, processes, organization and supply chain at HIGHVOLT Prüftechnik GmbH, subsidiary of Maschinenfabrik Reinhausen. The current state complexity results from unique market ...
Production leveling and cycle time reduction in satellite manufacturing
(Massachusetts Institute of Technology, 2016)
Reducing cycle time for geostationary communication satellites represents a major competitive advantage for manufacturers. Reducing cycle time can be done through application of lean manufacturing techniques such as ...
Developing a component reuse strategy for space launch vehicles
(Massachusetts Institute of Technology, 2017)
Launch vehicle hardware is traditionally very expensive to design, develop, produce and certify, because it must operate in extreme environments with high reliability. The result is that most hardware for NASA-funded launch ...
Prediction and optimization techniques to streamline surgical scheduling
(Massachusetts Institute of Technology, 2013)
Abstract We have created a set of decision support tools to streamline the surgical case scheduling process by allowing surgical wait list cases (elective cases that cannot be assigned a slot on the operating room schedule ...
A framework for safe system design in space launch vehicles
(Massachusetts Institute of Technology, 2018)
A hazard analysis for the test firing of NASA's Space Launch System core stage is performed using a systems-based alternative to the traditional reliability-based method. The method used, Systems-Theoretic Process Analysis ...
Go-to-market process for new aerospace transparencies
(Massachusetts Institute of Technology, 2017)
One challenge that many manufacturing companies face is the transition from lab-scale product development to full-scale production. Techniques and processes that are used by research and development (R&D) personnel or ...
Measuring engineering quality in airplane development
(Massachusetts Institute of Technology, 2015)
This project was motivated by the desire to apply quality metrics to the multiple stages of the airplane development process at Boeing Commercial Airplanes. This project first identified integration and process discipline ...
Localized change management in two cases : supply base cost escalation and obsolescence management
(Massachusetts Institute of Technology, 2014)
There are several models for change available to modern organizations based on decades of research. This research tends to focus on broad changes, such as enterprise transformations. This thesis presents a model developed ...